<BULLETIN>
<TITLE>fire 9 11/1</TITLE>
<STORY>
<Slug>017 ENERGY LLOYD</Slug>
<TEXT>Millions of pounds in compensation are going unclaimed because customers aren't
holding the big energy companies to account according to Which?

The consumer group says that when a supplier won't admit they're at fault only
10-percent of us are taking the matter further. 

Chief Executive Richard Lloyd, says consumers should go to the ombudsman if
their complaint isn't resolved by an energy company.

[Take AUDIO
NUMBER: 017
OUT WORDS: shockingly poor
Duration: 15"]


[Total 00:37]
</TEXT>
<AUDIO="p:\news\IRN\./300099.mp2">
</STORY>
<STORY>
<Slug>edf 9</Slug>
<TEXT>meanwhile EDF Energy has announced a cut in tariffs.

The energy supplier increased its gas bills in November,
but now says it will cut them by 5-percent.
</TEXT>
</STORY>
<STORY>
<Slug>DRAX 2</Slug>
<TEXT>One of Dorset's MP's is meeting the Prime Minister today as he fights to save the county's Search and Rescue helicopter.

Richard Drax says the move to scrap the Portland service to save money - ill put lives at risk...as the nearest helicopter station would be too far away from many casualties.
</TEXT>
</STORY>
<STORY>
<Slug>BETTING 2</Slug>
<TEXT>A man's robbed a bookies in Poole...

He threatened 2 members of staff before stealing a quantity of cash from the Coral on Ashley Road in Parkstone on Monday evening.

It happened at about 7-30, so detectives hope people in nearby shops and restaurants may have seen the offender running away.
</TEXT>
</STORY>
<STORY>
<Slug>gifts 8</Slug>
<TEXT>There's one thing picking up a souvenir when you're abroad, but the Duke and Duchess of Cambridge came home from their travels with a suitcase full of gifts.

A full list of royal presents has been published and includes jewellery, clothing, an iPad, and even two cowboy hats.
</TEXT>
</STORY>
<STORY>
<Slug>sport 9</Slug>
<TEXT>In sport - Tottenham can move to within 3 points of the top of the Premier League tonight...

They just need a win at home to Everton.

**

Also tonight Manchester City host Liverpool in the first leg of their Carling Cup Semi Final.
</TEXT>
</STORY>
<STORY>
<Slug>BULLETIN ENDS</Slug>
<TEXT>Only FIRE news is all local all day - more in an hour
</TEXT>
</STORY>
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