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<TITLE>test</TITLE>
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<Slug>029 HOMESERVE YOUNGER</Slug>
<TEXT>The household emergency repair company Homeserve has seen a third of the value
wiped off its shares in early trading after it announced an investigation into
possible mis-selling of policies by one of its call centres.

It says it's halted sales calls to retrain staff, and is co-operating with the
Financial Services Authority. 

The company has four-and-a-half million customers and 10 million policies in
five countries, including the UK.

Sky's Rachel Younger says this could have serious consequences for the
company.

[Take AUDIO
NUMBER: 029
OUT WORDS: fine indeed
Duration: 14"]


[Total 00:43]
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<TEXT>Nova news - now you're up to date
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