<BULLETIN>
<TITLE>nova 10 mon</TITLE>
<STORY>
<Slug>npower 9</Slug>
<TEXT>Energy supplier npower has been fined two million pounds by the regulator Ofgem for mishandling customer complaints.

Ofgem says the firm failed to record details of complaints or deal with them properly.
</TEXT>
</STORY>
<STORY>
<Slug>adoption 9</Slug>
<TEXT>Local authorities which fail to help families adopt are to be named and shamed.

It's one part of a shake up of the adoption system being announced by the Prime Minister.
</TEXT>
</STORY>
<STORY>
<Slug>household</Slug>
<TEXT>The household emergency repair company Homeserve has announced an investigation into possible mis-selling of policies by one of its call centres.

It says it's halted sales calls and is retraining staff, and is co-operating with the Financial Services Authority.
</TEXT>
</STORY>
<STORY>
<Slug>ROADWORKS2</Slug>
<TEXT>Part of a Portishead road will be closed in four stages from today for resurfacing work.

A hundred and fifteen thousand pounds is being spent on extra layers of tarmac for Nore Road to strengthen it for the winter.

One section was done two years ago but it's already got damaged again so will be done for free.
</TEXT>
</STORY>
<STORY>
<Slug>students 9</Slug>
<TEXT>Students could apply to university AFTER getting their A Level results, in the biggest shakeup of the system for 50 years.

Teenagers would sit the exams earlier and make their choices over the summer - with courses starting mid-October.
</TEXT>
</STORY>
<STORY>
<Slug>KITE 1</Slug>
<TEXT>The coastguard had to rescue a kite surfer who'd lost control of his kite off Uphill beach yesterday...

They found him unable to swim to shore as he was battling the tide.

The RNLI say he wasn't hurt - but very tired.
</TEXT>
</STORY>
<STORY>
<Slug>wino 10</Slug>
<TEXT>An album featuring unheard material by Amy Winehouse is to be released just months after the singer's death.

According to the Sun, "Hidden Treasures" will help raise money for the charity set up in her name after she died in July.
</TEXT>
</STORY>
<STORY>
<Slug>BULLETIN ENDS</Slug>
<TEXT>Nova news - now you're up to date
</TEXT>
</STORY>
</BULLETIN>
